Effective July 30, 2026
Privacy and claim-data handling
This policy explains how Part370 handles information during its founder-operated business pilot. The written pilot agreement and onboarding instructions control any customer-specific requirements.
Do not email invoices, shipment documents, photographs, or other live claim evidence before Part370 confirms the approved transfer method in writing.
Information Part370 may receive
- Business contact and account information.
- Shipment, carrier, PRO, bill-of-lading, and claim data.
- Invoices, delivery records, photographs, correspondence, and other evidence supplied for an authorized claim.
- Messages, approvals, claim events, transmission records, and carrier references.
- Basic website request information used for security and reliability.
How information is used
Part370 uses information to evaluate pilot fit, review claim readiness, prepare and transmit authorized claim packages, maintain the operating record, monitor response milestones, support the customer, protect the service, and meet contractual or legal obligations.
When information is shared
Claim information may be shared with the carrier destination and service providers needed to perform an authorized pilot, such as hosting and email providers. Part370 does not sell claim data or use it for third-party advertising. Information may also be disclosed when required by law or necessary to protect rights and security.
Access, security, and transmission
Part370 limits access to people and systems needed to operate the pilot and uses reasonable administrative and technical safeguards. No transmission or storage method is risk-free. The approved document-transfer method and any customer-specific controls are confirmed during onboarding before live evidence is exchanged.
Retention and deletion
The retention period, closeout process, and deletion expectations for live claim records are documented in the written pilot scope. Part370 may retain records when required for contractual, security, dispute, backup, or legal purposes. A customer may request access, correction, export, or deletion, subject to those obligations.
Website visitors
The public website is informational and does not provide a public document-upload form. A mail link opens the visitor’s email client; the resulting message is handled by the sender’s and Part370’s email providers.
Contact
Privacy, data-handling, deletion, and callback requests can be sent to claims@getpart370.com.